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Frequently Asked Questions

Frequently Asked Questions

General

Aurora offers several resident-recognized neighborhoods that provide easy access to healthcare, shopping, parks, and major commuter routes. For renters seeking convenience and livability, these areas stand out:

Fitzsimons / Anschutz Medical Campus Area

Commonly referred to by locals as the Anschutz Medical Campus area, this neighborhood is one of Aurora’s most established employment hubs. Renters value proximity to major healthcare employers, neighborhood parks, and East Colfax Avenue for commuting.

Aurora City Center

Known locally as City Center, this area serves as a hub for shopping, dining, entertainment, and public transit. It’s a popular option for renters who want convenient access to retail and everyday services.

Del Mar Parkway

Del Mar Parkway offers a quieter residential feel while remaining close to Peoria Street, parks, and schools. It’s well suited for renters who want central access without a highly urban environment.

North Aurora / Central Park East

Located near Aurora’s northern edge, this area provides quick access to Denver, Northfield shopping, and major highways. Residents enjoy a balance of suburban comfort and connectivity.

Aurora delivers a well-rounded lifestyle that combines suburban comfort with major employment access and proximity to Denver.

Front Range Location

Aurora sits just east of Denver, offering convenient commuting options while maintaining more open space and residential neighborhoods.

Healthcare & Education Hub

The city is anchored by Anschutz Medical Campus, UCHealth, public schools, and higher education institutions that support a diverse workforce.

Outdoor Recreation Close to Home

Neighborhood parks and green spaces make it easy to enjoy Colorado’s outdoor lifestyle without leaving the city.

Entertainment & Shopping Access

Residents are close to shopping centers, dining, movie theaters, and cultural attractions throughout Aurora and nearby Denver.

Aurora provides strong access to employment centers across healthcare, education, government, and aviation via East Colfax Avenue, I-225, and Peoria Street.

  • Anschutz Medical Campus
  • UCHealth University of Colorado Hospital
  • Children’s Hospital Colorado
  • Aurora Public Schools
  • City of Aurora
  • University of Colorado Denver
  • Denver Health
  • Lockheed Martin
  • Denver International Airport

Xanadu Apartment Homes offers practical amenities designed to support everyday comfort and convenience.

Air Conditioning & Modern Kitchen Appliances

Climate-controlled homes with essential appliances support comfortable daily living.

Wood-Style Flooring in Select Areas

Hardwood-style flooring adds durability and a clean, updated look to apartment interiors.

On-Site Laundry Facilities

Convenient laundry amenities are available within the community.

Courtyard & BBQ / Picnic Areas

Outdoor shared spaces provide room to relax or enjoy meals outside.

Amazon Hub Package Lockers & On-Site Parking

Secure package access and parking options add everyday convenience.

Pet-Friendly Living

The community welcomes pets and offers easy access to nearby outdoor spaces.

Maintenance

Yes, we have on-site maintenance and 24/7 emergency maintenance.

If something in your unit needs repair, please submit a maintenance request via your RentCafe Resident Portal.

Maintenance requests are addressed in the order they are received, with priority given to emergencies.

No, you do not have to be present for a technician to perform work, unless you specifically request to be.

If you are locked out of your apartment, visit the leasing office during business hours. If you are locked out after hours, a locksmith may be required at your expense.

Yes, you are allowed to decorate the apartment so long as no damage is caused to the property and it is returned to its original state.

Amenities

Xanadu Apartments offers a range of community amenities designed for comfort and convenience, including on site laundry facilities, Amazon Package Locker, and professionally maintained grounds. Contact the leasing office for a full list of current amenities.

Yes, we have parking available in our community. Surface lot parking is available, or there is free street parking nearby.

Laundry facilities are available on site for resident use. Please contact the leasing office for specific locations and access details.

Yes, our community is pet-friendly!

Pet fees include a $300 refundable deposit and a monthly fee of $35/month per pet.

Yes, breed restrictions apply -- please contact the office for details.

Xanadu Apartments does not have a designated pet park. However, there are nearby open spaces and walking areas for residents to enjoy with their pets.

Apartment homes include standard kitchen appliances such as a refrigerator, dishwasher, and range. Some units may also include a microwave. Features may vary by unit, so please contact the leasing office for specific details.

No, we do not offer furnished apartments.

Yes, we offer short-term leases. Contact our office for more details.

Yes, we offer corporate leases. Contact our office for more details.

Packages are delivered to secure Amazon Hub lockers.

Quiet hours are from 10 PM to 8 AM. There are no fees to use communal spaces.

Admin

Appointments are encouraged, but walk-ins are welcome. Self-guided tours are also available.

Our management team is available during regular office hours to assist with your needs. The leasing office is located off site at 1360 Peoria St, where you can visit in person or contact the team by phone or email for support.

You can apply for an apartment directly through our website, or you can visit the leasing office for assistance.

Applications typically take 24-48 hours to be approved.

Up-front costs include an application fee, administration fee, and deposit or bond (plus pet fees if applicable).

For first-time renters, make sure to ask questions, understand your lease terms, and use the resident portal for easy access to services.

You can pay your rent online through RentCafe or in-office by check or money order.

To pay your rent online, log into your RentCafe Resident Portal and follow the payment instructions.

Yes, applicable fees include utilities, and pet rent (if applicable).

Yes, renter's insurance is required. You may purchase your own or be automatically enrolled in RLL coverage.

Water, sewer, and trash are billed through RUBS and will be included with your rent. Additional utilities will be the resident’s responsibility. Please contact the leasing office for details.

Electric and gas must be set up with Xcel Energy prior to move in. Please contact the leasing office if you need assistance.

Xfinity and CenturyLink are available in the area.

Yes, contact us and ask about our referral program!

Guests are welcome. Extended stays should be discussed with management.

Pricing varies based on lease term. Contact the leasing office for more details.

No, subletting is not permitted.

Refer to your lease agreement or contact the office for early termination policy.

Location

Yes, bus stops are within walking distance of the community, with nearby routes along Alameda Avenue just a few minutes away on foot. In addition, light rail access is available at nearby stations, connecting residents to Aurora, Denver, and surrounding areas.

Xanadu Apartments is located in a residential area of Aurora with convenient access to shopping, dining, and everyday services. The community is also close to major roadways, making it easy to travel throughout Aurora and the greater Denver area.

Xanadu Apartments is located within the Aurora Public Schools district. Please contact the leasing office or the local school district for specific school assignments.

Most nearby dog parks are approximately 5 to 15 minutes away by car, depending on traffic, with larger parks like Cherry Creek State Park also available for additional space and trails.

Yes, nearby options include the Sand Creek Greenway and Toll Gate Creek Trail, both offering miles of paved and multi use paths for biking, walking, and running. Aurora also features an extensive trail system with routes connecting to larger networks throughout the Denver metro area.

Residents at Xanadu Apartments have convenient access to a variety of nearby shopping options for both everyday needs and larger retail destinations, including King Soopers, Town Center at Aurora, and Stanley Marketplace.

Starbucks is approximately 2 to 3 minutes away by car (under 1 mile), making it the most convenient nearby option for coffee and quick breakfast items.

Directions

From I 225, take the Colfax Ave exit and head east, then turn south onto Xanadu St. The community will be located just off Colfax Avenue.

The nearest cross street to Xanadu Apartments is Xanadu St and E Colfax Ave, providing convenient access to major roads and nearby destinations.

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